Legal

What FairQuad is

FairQuad is a listing and application service. We are not a landlord or property manager, and we are not a party to any lease you sign. The landlord decides whether to approve an application.

Who can use it

You must be 18 or older to create an account, because applications lead to leases, which are contracts. Give accurate information, keep your password to yourself, and use your account only for your own housing search.

Prices are estimates

True Total Cost combines the landlord's published prices, fees reported by students, and regional utility estimates. Each line shows its source and the total shows a confidence level. Your lease is what you owe, so read it before you sign.

How FairQuad is paid

Students never pay FairQuad. Landlords pay a subscription and a fee when a lease is signed through an application sent on FairQuad. No one can pay for a better position in search results: listings are never ranked by what a landlord pays.

Reviews and photos

• Reviews and photos must describe your own experience at that property.
• Rewards for complete or verified reviews never depend on the rating you give, and rewarded reviews are labelled.
• Landlords can report reviews that break these rules. A review is never removed for being negative.
• We remove content that is false, harassing, discriminatory, or reveals someone else's personal information.
• You keep ownership of what you post. You give FairQuad a licence to display it on FairQuad for as long as it is published.

Nothing in these terms stops you from posting an honest review, here or anywhere else. To report content that uses your copyrighted work without permission, contact us at the address we will publish here before launch.

Disputes

These terms are governed by the laws of the State of Utah. The limits of our liability and how disputes are resolved will be set out in the reviewed version.

What we collect

• Account: your name, email, university and a securely hashed password.
• Rental profile: phone, date of birth, Social Security number, government ID, income, address history, guarantor details and the documents you upload.
• Activity: the listings you save, compare and apply to, your roommate group, visit bookings, waitlists and notification settings.
• Content: reviews, photos and lease documents you submit. We remove location data (EXIF) from photos before storing them.
• Technical: request logs used for security and troubleshooting.

How it is protected

Identity numbers, date of birth, income documents and bank details are encrypted in a separate vault. The main app only keeps a token and a masked hint such as the last four digits. They are decrypted only for a stated purpose: sending an application you chose to send, running a screening you consented to, or a landlord reviewing your application. Every access is logged.

Who receives it

• The landlord you apply to, and the property management system that landlord uses, receive your application for that property only.
• Our screening provider, when you authorize a background and credit check.
• Service providers that run FairQuad for us: hosting, database, email and text-message delivery, payment processing for landlords, and Google Maps Platform for maps and place search.
• Authorities, when the law requires it.

We do not sell personal information and do not share it for targeted advertising.

Cookies

FairQuad sets one cookie, hp_rt, which keeps you signed in. It is strictly necessary, cannot be read by page scripts, and is sent only to our sign-in service. We use no analytics or advertising cookies. If that changes, we will update this page first and give you a way to opt out. Google Maps, when shown, is covered by Google's privacy policy.

How long we keep it

Screening results are reused for 90 days after you consent, then must be renewed. Deleting your profile destroys the encryption keys for your vaulted data, which makes it unreadable. Applications you already sent stay with the landlords who received them.

Your choices

You can see and edit your profile at any time. To get a copy of your data, correct something you can't edit, or delete your profile, contact us at the address we will publish here before launch. We answer within 30 days.

Age

FairQuad is for adults. We do not knowingly collect information from children under 13, and we delete it if we learn we have.

Changes

We will post changes here with a new date, and tell you by email before a material change takes effect.

Your rights under the Fair Credit Reporting Act

• You can get a free copy of the report used to evaluate you.
• You can dispute anything inaccurate or incomplete with the screening company, which must investigate.
• A landlord that denies you, or asks for a larger deposit or a guarantor because of a report, must tell you, name the company that supplied it, and explain your right to a free copy and to dispute it.

Read the Summary of Your Rights Under the Fair Credit Reporting Act.

Known limitations

• The map needs dragging to explore; the list view shows the same places, sorted by distance, without it.
• Listing photos from Google have no detailed descriptions.